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What ACPE Members are saying:

"I learned about my new job through a job posting at the last ACPE meeting. Through networking resources and negotiation courses available through ACPE, I received multiple job interviews/offers and was confident in negotiating the best offer!"

 

Quick Links to upcoming events:

InterAct Distance Education

Managing Physician Performance »
June 22, 2012 – August 02, 2012

InterAct Express

Skills for Effective Medical Staff Leadership »

Value Based Purchasing »

Changing the Game Plan: Integrating the Clinical Team »

 

Conferences

Summer Institute
Jul 19–22, 2012 • Chicago, IL

Fall Institute
Nov 2–6, 2012 • Scottsdale, AZ

Winter Institute
Jan 25–27, 2013 • Orlando, FL

 




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toolkits

 

Looking for More Information about Disclosure and Apologies for Medical Errors?

Here's an ACPE Tool Kit of resources that provide more information about full disclosure and apologies for medical mistakes.

 

Video Resource»

Removing Insult from Injury: Disclosing Adverse Events.
Johns Hopkins University is offering a 25-minute training video on DVD. Features doctors talking with patients to illustrate the best methods for disclosing medical errors.

 

Audio Resource»

Prescription for doctors: Admit mistakes
This audio clip requires RealPlayer.
If you do not have this installed, download RealPlayer for free.
Physicians at Harvard's teaching hospitals have a new specialty to learn -- how to apologize. Dr. Atul Gawande, a surgeon at Harvard Medical School, says it's the right thing to do.

 

Website»

Articles »

The Physician Executive series on apologies: March/April 2006, Vol. 32, No. 2

Who’s Sorry Now?
by David Weber
Physicians and patients responding to two national surveys say apologizing for medical errors should be commonplace—and shouldn’t be done just to avoid lawsuits.

Full Disclosure and Apology—An Idea Whose Time has Come
by Lucian L. Leape, MD
Noted Harvard health policy professor, Lucian Leape, MD, argues the case for full disclosure and apologies. And he says patients shouldn’t have to sue to receive remuneration.

Lawyers Say ‘Sorry’ May Sink You in Court
by Lola Butcher
While patients and physicians seem to wholeheartedly support apologies for medical errors, health care lawyers warn that an apology could be held up as an admission of guilt.

 

Other Resources»

AHA Caring for Communities Program
Trust Counts project report

The Art of Apology: When and How to Seek Forgiveness
by Richard G. Roberts, MD, JD, FAAFP
Article from Family Practice Management magazine

Can Apologizing Avoid Malpractice Suits?
The Associated Press
MSNBC

Effects of Medical Error Disclosure & Apology
by Christopher Guadagnino, Ph.D.
Physicians New's Digest

Ethical Considerations in Policy Development
by Nancy Berlinger, PhD, MDiv
Patient Safety & Quality Healthcare

Federal Bill Would Promote Apology after Medical Errors
by Fred Gebhart
Drug Topics

Top Medical Malpractice Risk Areas
by James W. Saxton, Esq. & Maggie M. Finkelstein, Esq.
Physicians New's Digest

What to Say if you Made a Mistake
by Mark Crane
Medical Economics

 

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