A Curbside Consult™ On Design: Moving from Strategic Objectives to Patient Services

Author: Crayton Fargason, Jr., MD, MM

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A Curbside Consult™ on Design: Moving from Strategic Objectives to Patient Services

Whether one is involved in reengineering projects to improve efficiency or in six sigma projects to reduce the risk of medical errors, core principles of design are applicable to new efforts. The focus of this book is on core design principles that are applicable to health care. By focusing on these core principles, you will be in a position to understand and facilitate design activities in your organization, regardless of the descriptive labels in which such activities are wrapped. The design decisions you make will therefore be more enduring than they would be if these basic principles of design are ignored.

112 Pages © 2002

Table of Contents

Chapter 1
Why Design

Chapter 2
Creativity within Organizational and Environmental Constraints

Chapter 3
Design: A Tool in the Triple-Threat Toolkit

Chapter 4
The Quality Grid

Chapter 5
Who Does Design

Chapter 6
Start the Design Process by Gathering Information

Chapter 7
Two Approaches to Design

Chapter 8
The Rational Approach to Design (An Approach Exemplified by the Deep Blue Computer)

Chapter 9
Design by Intuition (The Kasparov Approach)

Chapter 10
Reconsidering the Role of Design

Chapter 11
Redesign

Chapter 12
The Role of Design in Quality Management: Medical Errors

Chapter 13
When to Outsource Design Activities

Chapter 14
The Special Case of Architectural Design

Chapter 15
The Special Case of Information Systems

Chapter 16
Summary and Conclusions