Glossary of Quality Management Terms
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This guide provides the reader a means to address some of the common terms, acronyms and initialisms prevalent in health care quality management. Most of the terms can be learned and the concepts mastered for success in quality management, and we offer this publication as career development tool. This glossary owes much to the efforts of Drs. Fred Jones, Norman Schroeder, and Steven Schoenbaum for their work in an earlier publication in which many of these entries first appeared. This publication is available only in electronic format.