Chief medical officers wear many hats. To be effective, you need to be able to speak the language of finance, create a culture of quality, facilitate productive meetings, prepare for emergencies, inspire your team and much more. Whether you are new in your role or have experience, you will leave this course with a greater understanding of the knowledge and skills you need to excel as a chief medical officer. The CMO Academy program was developed by ACPE and The Joint Commission.
- Get the knowledge and tools to ensure your communication is clear, consistent and practical to both patients and your health care team.
- Understand health care business models and finance.
- Recognize the role of the physician leader in reducing medical errors, improving quality and increasing patient safety.
- Lead meetings that will engage staff and result in better decision making.
- Get The Joint Commission's perspective on accreditation, regulation, patient safety, emergency management and process improvement.
This CME activity is intended for physicians and other health care leaders who wish to learn how to communicate with intentional skill under routine as well as less than ideal circumstances.
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From Autonomy to Teamwork
InterAct Express (self study)
Barry Silbaugh, MD
- Describe the three types of individual human error, and communication techniques among team members to minimize error.
Identify the characteristics of effective teamwork in health care, including communication behaviors for physicians that promote teamwork.
- Define the functions of organizations, and how conflicts can arise.
- Understand the differences between authority and leadership – and how to influence others to change from the status quo.
Building and Leading Effective Teams
Marty Martin, MPH
- Understand the role of leaders in managing department personnel processes.
- Understand general concepts of change management for team buy-in.
- Develop and implement recruitment, selection and retention strategies for clinical staff.
- Develop, implement and evaluate performance management systems for clinical staff.
- Use corrective discipline to mitigate workplace behavior problems.
- Explore strategies for effectively coaching team members.
- Developing and training staff.
Introduction to Finance and Economics in Health Care
Mark Covaleski, PhD
- Articulate business models for health care organizations.
- Discuss the essentials of budgeting and financial statements.
- Use the language of finance to effectively communicate with CFO's and hospital administrators.
- Recognize how to make effective resource allocation decisions.
- Measurement reporting and benchmarking.
Engaging Physicians for Results
Steve Beeson, MD
- Gain physician buy-in.
- Establish and communicate a compelling organizational vision and goals
- Build trust and confidence between/among stakeholders.
- Create a performance leadership structure.
- Develop and use performance monitoring metrics.
- Implement effective physician training and development programs.
- Managing medical staff and medical executive committee
Quality and Safety for Physician Leaders
Ed Walker, PhD
- Define what it takes to create a culture of quality and safety.
- Describe how to improve current frameworks for system performance.
- Recognize the role of physician leaders in reducing medical errors, improving quality and increasing patient safety.
- Understanding systems and structure.
Group Decision-Making & Meetings Management
Allison Linney, MBA
- Engage staff and others in decision-making,
- Understand group dynamics.
- Effectively facilitate group discussions and meetings.
Richard Lauve, MD
Ana Pujols McKee, MD
- Understand the fundamentals of OPPE/FPPE.
- Discus strategies for aligning requirements with performance improvement initiatives and maintenance of certification.
- Share best practices.
The Joint Commission Perspective
- Accreditation and Regulation - Ana Pujols McKee, MD
- Understand the differences between regulatory agencies and their requirements and accreditation.
- Understand the basics of external quality oversight and specific processes of Joint Commission hospital accreditation.
- Patient Safety Event Analysis - Ronald Wyatt, MD
- Develop a better understanding of Patient Safety Science.
- Understand the basics of harm event analysis – proactive and reactive approaches.
- Understand the role of human factors in patient safety.
- Emergency Management - Daniel Castillo, MD
- Define community preparedness with best practices.
- Understand the four phases of emergency management.
- Develop a successful integrated plan.
- Learn to train, exercise and drill effectively and collaboratively
- Introduction to Robust Process Improvement - Dawn Allbee, Ana McKee, MD
- Explain the RPI® problem solving methodology and how it works in health care to improve patient safety.
- Describe the core principles of RPI®.
- Describe the importance of the critical factors for success when deploying RPI® methodology for process improvement.
Essentials of Health Law
InterAct Express (self study
Susan LaPenta, JD & Henry Casale, JD
- Interpret statutes and judicial opinions that affect health care.
- Examine how the law affects business relationships and the health care decision-making process.
- Explore the legal trends in legal liability for hospitals and managed care organizations and ways to reduce the risk.
- Identify problem practitioners and develop effective strategies for dealing with them.
- Review issues related to managed care, including key contract provisions.
Disclosure of Relevant Financial Relationships and Potential Conflicts of Interest
Consistent with ACPE CME policies, everyone involved in the development, management, presentation and evaluation of this CME activity has provided full disclosure information, and there are no relevant financial relationships with commercial interests to disclose.
Each ACPE CME activity includes an evaluation process to determine that the learning objectives have been met and that the activity was of educational value to the target audience and was unbiased. The evaluation also assesses whether or not the CME activity resulted in a change in physician practice behavior and offers participants a method of feedback.
Live Conference: PDF materials are available for download.
Expiration Policy: Links to course materials are active for twelve months beginning on the start date of live and InterAct courses, and for twelve months following registration and payment for InterAct Express courses.
Discounts may not be used in combination. Only one discount may be redeemed per purchase.
Accreditation — The American College of Physician Executives (ACPE) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Designation — The American College of Physician Executives designates this live activity for a maximum of 37 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.