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There are several well-known quality programs being promoted nationally. Which of the programs listed below is your organization primarily using to improve quality?
1. JCIA
2. physician gainsharing and pay for performance programs
3. IHI
4. GOAL DEPLOYMENT
5. see below
6. Primarily developed in house, but with many of the recommendations and initiatives from IHI.
7. PDSA
8. Homegrown
9. Bridges to exceleence
10. Institue for Clinical Systems Improvement
11. combination
12. traditional process improvement (FOCUS-PDCA)
13. PDCA and FMEA
14. Strengths based whole system change
15. targeted deficiencies
16. SPC, Dashboards, Core Measures
17. icsi programs
18. PDCA-IHI
19. Inst Health Improve.
20. unsure
21. Malcolm Baldridge, CMS Premier
22. Baldrige
23. developed in house according to recognized need
24. Quality and Safety goals are generated at the grass roots and at senior leadership
25. Homegrown, including Six Sigma and Lean Management
26. ISO-9000, NCQA Assessments
27. I apply what I have learned through ACPE
28. Chronic Disease Collaborative
29. see below
30. rrt ssip med rec
31. benchmark - Md. study AHRQ JCAHO CMS etc
32. Internal quality improvement program and committee.
33. combinations of the above
34. while tracking all the national safety measures, we are more interested in our own programs, devised to correct our own particular weaknesses
35. Oglethorpe Award program
36. PDCA , Rapid Cycle
37. Process flow outline; process improvement teams; individual permission to recommend and champion efficiency changes
38. C2Q Tenet Proprietary
39. 5 million lives saved program
40. Baldrige Principles, Patients First Program of the State Hospital Association, including Leapfrog and the NQF 30 safe Practices for Better Health Care.
41. P&P
42. complication, LOS tracking
43. CECS
44. Use of consultants selected by main office
45. mix of baldridge, six sigma, jcaho - adapted
46. T Q M
47. Balanced Scorecard
48. I am unaware of any programs
49. corporate secret
50. combo of 1 and 2
51. System quality measures JCAHO core measures
52. NCQA
53. Performance Appraisal
54. Corporate driven quality initiatives
55. PDSA
56. IHI tools for quality improvement and 100,000 lives saved campaign standards
57. homegrown
58. HEDIS
59. homegrown measures
60. Lean Six Sigma
61. ADPIE
62. borrowing best of breed approaches
63. composite
64. PDSA
65. We have our own risk quality program
66. VHA Inititives using High Performance Development Model (HPDM)
67. process management as taught by Brent James at Intermountain Health Care (with some TPS and Lean thrown in)
68. do not know
69. internal CQI process
70. Leapfrog, NCQA
71. Internally generated
72. we participate in several with insurers, CMS, etc.
73. We use proprietary in house programs
74. Service Excellence
75. no specific name
76. IHI Measures and programs
77. customer satisfaction surveys, competitive grants, ongoing clinical research activities
78. scip
79. institute for healthcare improvement
80. Try hard to comply with Core measures, IHI (Don Berwick) and Leapfrog initiatives
81. Quality work groups, deming/juran
82. PDCA variant
83. VHA
84. CQI
85. FOCUS PDCA
86. BSC
87. pdca
88. We use a standard approach that I developed based on six sigma, balanced scorecards, Deming, Donebidian, Rummler, Brache and change management approaches.
89. Life Wings; Studer Group; Solucient; Midas
90. not yet familiar with programs in my hospital
91. Six Sigma and IHI Collaboratives
92. older FMEA, PDCA tools
93. PDSA
94. strong, MD led QMC actions, aviation model in surgery
95. Internal Systems
96. IHI, GWTG, ACC, STS, CMS, CRUSADE, etc.
97. Unsure
98. A combination of many of the above.
99. Organizational Directives
100. developing our own programs
101. Keystone, Ascension Health priorities for action
102. Homegrown
103. Institute of Clinical Systems Improvement (ICSI)
104. ICSI
105. We use parts of all of these programs
106. PDSA; Guideline workgroups
107. Clinical Microsystems
108. TQM, Balanced Scorecard
109. home grown
110. IHI-PDCA
111. Quality Assurance monitoring
112. Adaptation of Baldrige Principles, and Leapfrog (includng NQF Safe Practices), Magnet Hospital Status
113. IHI, evidence based nursing practice
114. Use classic PDSA techniques, participate in several IHI inititiatives.
115. We have an active institution wide and departmental quality monitoring program that looks at a wide variety of statistical and incident-based measures.
116. home grown
117. TQI
118. flying by the seat of our pants
119. military program
120. Premier
121. I am not sure which programs we use but we have more excel spreadsheets than you can shake a stick at.
122. combination of techniques
123. IHI Quality improvement model (PDSA cycles)
124. Crosby and Disney
125. IHI methodology
126. pdsa and rapid cycle. IHI influence
127. Internal
128. internal best practices
129. PDCA
130. microsystems
131. KP internal QOR
132. IHI
133. PDCA
134. unknown
135. national quality measures
136. Home grown "Service Excellence" campaign.
137. NCQA, Avatar, PDSA
138. "Toyota System"
139. don't know
140. we follow most CHCA initiatives
141. PDCA
142. IHI
143. pdac
144. il. lincoln foundation/IHI init./multiple collabs.
145. pillars of strength
146. rapid cycle IHI processes
147. SCIP Initiative
148. well-established committee structures with channeling of issues to Quality Council who in turn creates QI teams to do rapid cycle QI
149. PDCA, IHI collaborative
150. We use Lean, Six Sigma, or PDSA depending on the particular problem
151. ?
152. unknowen
153. Not sure
154. PDCA PI
155. xxxxxxxx
156. IHI, six sigma, lean processes, other
157. Physician champions, rapid medical evaluation programs in ED, hospitalist programs
158. Independent consulting firms
159. 100K lives, VHA collaboratives
160. Locally generated
161. Internal Data Review
162. IHI PDCA
163. PDCA with statistical process control
164. home grown medication error reduction
165. bbb
166. Focus on astisfaction and locally identified material quality measures.
167. attention to public reporting, core measures, etc.
168. Govt facility (fed resources dictates the process)
169. We monitor,as well as staff, our quality of care and discuss any lapses that may have been brought to our attention.
170. IHI programs
171. homegrown measures for quality improvement
172. VHA and Greeley
173. CareScience.
174. Model for Improvement
175. TeamCare, a bottom up collaboration involving the entire practice
176. Studer Group
177. Lean Six Sigma
178. rapid cycle
179. Our own performance measure system
180. AIM_PDSA
181. IHI
182. JCAHO
183. Classic PDCA cycles
184. Adoption of what fits us.
185. PDCA
186. IHI, Rapid cycle PDSA
187. core measures
188. Fast PDCA
189. USPHS guidelines + "homegrown" monitoring thru EMR
190. Clinical Programs - homegrown
191. Collaborative-like efforts
192. IHI programs/National Patient Safety Goals
193. Too much trouble to fill in these boxes!
194. Pillars of Quality
195. core measures
196. Many
197. We promote data feedback
198. PDSA cycle improvements
199. Premier Hospitals Measures
200. Continous Process improvement
201. Georgia Oglethorpe Award
202. A hodgepodge.
203. NCQA
204. ISO
205. PDSA
206. Failure mode and effects analysis, monitors, tracers RCA's etc
207. Tenet programs
208. CECS
209. Quality Improvement
210. PDSA, Lean, IHI
211. FDA/COLA/NYS DEPT OF HEALTH
212. NCQA, HEDIS, SixSigma, internal algorithms
213. IHI and initiatives of our own system
214. CORE measures (CSMS)
215. PDSA
216. FOCUS PDSA
217. local committee
218. Coordination of each Depts. quality committee
219. we are using CQI process
220. unknown to me
221. PDSA
222. Stringent peer review
223. will follow care strandards such as MQIC (Michigan based guidelines)
224. Quality is a culture, not a program
225. combination
226. Institute for Healthcare Imrovement
227. We are using some of all of these.
228. a lot of UHC and Leapfrog process measures and standards
229. Crosby
230. IHI & other collaboratives
231. Microsystems.
232. Several of these
233. Combo of Lean & 6 Sigma
234. Juran
235. PDCA methodologies
236. 100,000 lives campaign
237. Baldridge; adding six sigma and lean later
238. IHI, Ascension Health
239. don't know
240. IHI rapid cycle PDSA
241. organization measures/performance improvement
242. human factors training in the OR, we've also looked at lean processes but have not implemented that program to date
243. mix of several different programs
244. hand waving, smoke and mirrors, and feel good meetings
245. Care management initiatives
246. homegrown
247. UHC, SHM
248. Hardwiring excellence-Quint Studer
249. .Varity of "home grown"
250. quality initiatives for specific clinical entities
251. Homegrown evidence based measures
252. Rapid Cycle Improvement
253. JCAHO, Leapfrog, Executive Sessions
254. Studer
255. GE "toolbox" including Six Sigma, lean, Work-out and Change Acceleration Process training
256. AAAHC Standards
257. Jcaho guidelines
258. Not Sure
259. standard PDCA, some project management
260. Color coded bands
261. PDCA
262. Internal initiatives
263. We use Six Sigma AND Lean and IHI-based bundles/orderset, and ICSI-based resources. Your radio button setup didn't allow multiple choinces!
264. vha
265. Homegrown measures
266. PDCA
267. The Uncommon Leader program of the New American Hospital.
268. PDCA and some lean process as relevant to the issue to be fixed
269. IHI, VA
270. whatever the quality guy thinks is good for this week
271. JCAHO, I.H.I. and homegrown
272. lean six sigma
273. IHI PDSA rapid cycle
274. PDSA
275. Our own version of the PDCA cycle
276. Deming PDSA
277. our own QA and physician oversight