Total quality management, outcomes management, and clinical guidelines are examined along with emerging trends. Techniques for measuring and managing delivery of quality patient care, bringing real-world concepts and experiences to life.

How to achieve superior outcomes at the lowest cost.
Influencing physicians to commit to and engage in a culture of quality.
Patient Safety - sources and remedies for medical error.
Would a disease management approach be best for your patients and organization?
Attending to the increasing demands of medical consumers.
Applying data from patient satisfaction surveys and report cards.
Competing on quality.
Controlling costs while ensuring quality of care.

Objectives

To integrate the best quality management components from national quality leaders.
To discover when and where each of the quality approaches is most effective.
To study the difficult cost-quality issues in managed care organizations.
To explore case studies which challenge the delivery of high quality care.

Faculty

David B. Nash, MD, MBA, FACPE

Thomas Jefferson University

John B. Coombs, MD

University of Washington School of Medicine

Harry L. Leider, MD, MBA, FACPE

XL Health

CME

24 CME Credits (Graduate Degree Section 1 Core)

Delivery

Live Progam see below for dates and locations

Course Agenda

Day One - Morning

Expectations of the Participants
Introduction of Clinical Cases
Integration of the Health Care System
Introduction to Clinical Practice Guidelines

Day One - Afternoon

Evolution of Quality Management in Health Care
Evidence-Based Medicine
Technology Assessment

Day Two - Morning

Case 1: Medical Error
Clinical Outcomes Measurement and Management

Day Two - Afternoon

Case 2: Quality Management

Day Three - Morning

Disease Management
Quality Potpourri
Case 3: Biotechnology and the Pharmaceutical Industry

Day Three - Afternoon

Cultural Barriers to CQI
Healthcare Delivery & the New Consumerism

Day Four - Morning

Case 4: CABG
Engaging Physicians to Improve Quality
Practice-Based Quality
Take Home Messages

Disclaimer

The faculty may exchange the order according to their teaching preference.

Purchase

Non Member Price: $1675
Member Price: $1525- You Save $150

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Live Program

Three Faces of Quality

Course Description