InterAct Express

Leadership Skills for Medical Staff Officers

Course Description

Gain the skills to be a more effective leader and get the most out of the management side of your job-managing people, meetings, finance, quality and organizational politics.

• Medical Staff Leadership & Credentialing and Privileging
  • Strengthening the Influence and Accountability of Physicians
  • Establishing Standards of Behavior and Performance
  • Building Consensus Among Physicians
  • Skills and policies for managing disruptive physicians
  • The myths and Realities of Credentialing
  • Reducing the Risk of Lawsuits
  • Resolving Cross-Specialty and New Technology Privileging Dilemmas
  • Reconciling "Turf" Battles

• Running Effective Meetings & Organizational Politics
  • When are Meetings Really Necessary?
  • Structuring Meetings that Yield Clear Results
  • Dealing with "No-Shows," "Late Shows" and Disruptive Personalities
  • Using Different-Sized Groups for Committees & Task Forces
  • When to Use the "Formal" Organization and How to Use the "Informal" Organization
  • Effective Uses of Power
  • Building Support for Ideas, Goals and Missions

• Hospital Finance for Medical Staff Officers
  • Essentials of Budgeting and Financial Statements
  • Using the Language of Finance to Effectively Communicate with CFO's and Hospital Administration
  • Making Effective Resource Allocation Decisions

• Quality and Patient Safety
  • Creating a Culture of Quality
  • Current Frameworks for System Performance Improvement
  • Quality, Patient Safety and the Role of Physician Leaders in Reducing Medical Errors.
  • Effective approaches to Peer Review
  • Physician Performance Feedback

Objectives

• To expand your knowledge of financial statements, strategic plans, and the operating budget.
• To use the language of finance to more effectively communicate with CFOs and administration.
• To introduce you to the economics behind the importance of leveraging the revenue cycle and managing the cost structure of the hospital.
• To understand how financial perspective is being tied to important "non-financial" data as part of a comprehensive set of dashboard indicators pertaining to the evaluation of hospital performance.
• To define roles and responsibilities of the medical staff, medical staff leaders, and the MEC.
• To determine principals of an effective credentialing and privileging program and bring to light privileging myths and realities.
• To identify and clarify the roles of physician leaders in reducing medical errors and establishing quality of care.
• To identify current approaches to performance improvement currently used in healthcare including peer review, establishing performance expectations, and feedback reports.
• To understand small group dynamics and organizational politics and how you can use this information to more productively manage meetings and lead groups.

Faculty

Al Fritz, MHA

The Greeley Company

Robert Marder, MD

The Greeley Company

Mark Covaleski, PhD

University of Wisconsin

Roger Schenke

American College of Physician Executives

CME

18 CME Credits

Delivery

Video on CD

Purchase

Non Member Price: $800.00

Member Price: $725.00 - You Save $75.00