The most successful physicians and organizations are able to demonstrate that they deliver appropriate care with superior outcomes to the most satisfied patients at the lowest cost. This course will introduce techniques used to meet those goals, including total quality management, outcomes management, and clinical guidelines.

Using measurement and data collection to see where you are and where you should be.
How examining and changing processes can improve quality of care.
How to overcome physicians' resistance to practice guidelines, and why you should.
When it makes sense to use a disease management strategy.
How report cards can help or hinder your organization's ability to compete.

release date: 02/01, revise date: 1/04

Objectives

To integrate the best quality management components from national quality leaders.
To discover when and where each of the quality approaches is most effective.
To study the difficult cost-quality issues in managed care organizations.
To explore case studies which challenge the delivery of high quality care.

Faculty

David B. Nash, MD, MBA, FACPE

Thomas Jefferson University

John B. Coombs, MD

University of Washington School of Medicine

Harry L. Leider, MD, MBA, FACPE

XLHealth

InterAct Express

Three Faces of Quality

Course Description

release date: 02/01, revise date: 1/04

Objectives

Faculty

David B. Nash, MD, MBA, FACPE

John B. Coombs, MD

Harry L. Leider, MD, MBA, FACPE

CME

13 CME Credits

Delivery

Video on CD

Purchase

Non Member Price: $800.00

Member Price: $650.00 - You Save $150.00