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Integrating the Clinical Team
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Changing the Game Plan: Integrating the Clinical Team
Course Description
Health care is changing. As health care reform grants access to millions of new patients, nurse practitioners and physician assistants will play an increasingly vital role to help you handle the increased load. Will you be ready for this influx of new employees with different motivations, different strengths and different expectations?
This course is designed to help you navigate this new landscape. You’ll learn the basics of hiring, training and managing these new members of your team. You’ll also get tips on how to be an effective coach and ways to block disruptive behavior.
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Target Audience
This CME activity is intended for physicians or health care professionals that are facing the integration of the clinical team. This course is an elective for the graduate and certification prerequisite curriculum.
Formats
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Other topics include:
- Define the role of leaders in leading and managing mid-level practitioners
- Identify the benefits of integrating these practitioners into the health care delivery system
- Apply a model of motivation and high performance to ensure all team members are contributing to the organization and reaching their full potential
- Learn approaches to successful interviewing
- Recognize the pros and cons of hiring for attitude versus skills
- Understand how to develop a culture of retention
- Distinguish between functional and dysfunctional turnover
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Course Objectives »
- To describe the importance of setting expectation when managing performance
- To identify the steps in developing performance expectation
- To understand the link between strategy execution and coaching
- To describe the business and clinical case of addressing marginal performance
- To identify the steps in conducting a performance improvement planning session
- To describe different conflict management styles
CME
InterAct Express (self study) - 5 CME
Disclosure of Relevant Financial Relationships and Potential Conflicts of Interest
Consistent with ACPE CME policies, everyone involved in the development, management, presentation and evaluation of this CME activity has provided full disclosure information, and there are no relevant financial relationships with commercial interests to disclose.
Faculty Credentials
Method of Physician Participation
InterAct Express (self-study) - To earn CME credit, you must watch all the lectures for this course, and read the course materials and complete an online CME quiz. Estimated time to complete course- 5 hours.
Evaluation Method
Each ACPE CME activity includes an evaluation process to determine that the learning objectives have been met, and that the activity was of educational value to the target audience and was unbiased. the evaluation also assess whether or not the CME activity resulted in a change in physician practice behavior and offers participants a method of feedback.
Course formats and materials
InterAct Express (self-study): course lectures and readings accessible via the website only. There is no online discussion or printed materials for this Express course.
Interact Requirements
System: Microsoft Windows 2000 or later / Mac OS X v10.4 or later
Browser: Internet Explorer 6.0 or later / Safari 3.x or later / Firefox 3.x Windows.
(Firefox for Macintosh is NOT supported)
Flash and Adobe Reader required.
Accreditation — The American College of Physician Executives (ACPE) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Designation — The American College of Physician Executives designates this enduring material for a maximum of 5 AMA PRA Category 1 Credit(s). Physicians should only claim credit commensurate with the extent of their participation in the activity.
Original Course Release Date (InterAct distance education only) — January 2011.
Course Termination Date (InterAct distance education only) — January 2014.
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