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Communication, Change Management and Training
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Communication, Change Management
and Training
Course Description
Implementation is only the beginning in integrating clinical systems. Effective communication to all stakeholder groups is a key element in ensuring the project’s success. It’s practically impossible to over-communicate!
This course explains how to develop and execute a communication and change management strategy to support organization-wide education and training. Learn how to support physician adoption of clinical systems and how to coordinate activities in a physician change management strategy and plan.
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Target Audience
This CME activity is intended for physicians and other health care leaders who wish to learn how to support physician adoption of clinical systems and how to coordinate activities in a physician change management strategy and plan.
This is a course in the Health IT Leadership Certificate and an elective course in the degree and certification prerequisite curriculum.
Formats
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Course Objectives »
- Understand key components of an effective change management strategy
- Identify typical challenges in communicating w/ physicians
- Define pros and cons of various communication methods
- Identify resources needed to effectively execute a communications plan
- Understand how the design and delivery of training supports a culture of learning
- Create a plan and tools to manage communication throughout implementation
CME
InterAct Express (self study) - 3 CME
Disclosure of Relevant Financial Relationships and Potential Conflicts of Interest
Consistent with ACPE CME policies, everyone involved in the development, management, presentation and evaluation of this CME activity has provided full disclosure information, and there are no relevant financial relationships with commercial interests to disclose.
Faculty Credentials
James Hauschildt, EdD, RN, MBA
Method of Physician Participation
InterAct Express (self-study) - To earn CME credit, you must watch all the lectures for this course (web only), and read the course materials. Estimated time to complete course- 3 hours.
Evaluation Method
Each ACPE CME activity includes an evaluation process to determine that the learning objectives have been met and that the activity was of educational value to the target audience and was unbiased. The evaluation also assesses whether or not the CME activity resulted in a change in physician practice behavior and offers participants a method of feedback.
Course formats and materials
InterAct Express (self-study): course lectures and readings on the web, there are no materials shipped, this course is completely online only. There is no online discussion or assignments for Express.
Interact Requirements
System: Microsoft Windows 2000 or later / Mac OS X v10.4 or later
Browser: Internet Explorer 6.0 or later / Safari 3.x or later / Firefox 3.x Windows.
(Firefox for Macintosh is NOT supported)
 Flash and Adobe Reader required.
Accreditation — The American College of Physician Executives (ACPE) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Designation — The American College of Physician Executives designates this enduring material for a maximum of 3 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Original Course Release Date (InterAct distance education only) — May 2011.
Course Termination Date (InterAct distance education only) — May 2014.
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