Leadership
The Joint Commission's Board of Commissioners has approved revisions to the "Leadership" chapter for all accreditation programs, effective January 1, 2009. Are you prepared to to these standards? ACPE has put together some resources meant to help you meet the leadership standards being set forth by the Joint Commission.

Physician Morale
This tool kit contains dozens are articles and other resources to help you better understand the causes of stress, burnout and low morale among physicians. It also includes advice and insights from experts on how to raise morale.

Apologies for Medical Errors
A bundle of resources providing more information about full disclosure and apologies for medical mistakes.

Disruptive Physician Behavior
This tool kit contains information on courses, programs, and publications to assist in managing disruptive physician behavior.

Ethical Behavior
Need help managing ethical behavior? This tool kit provides resources, courses, programs, and publications to assist with ethical issues.

HFMA's Denials Management
Denied claims mean delayed, and sometimes, lost revenue. HFMA's Denials Management Toolkit, a collection of eight interactive electronic tools, helps you manage your revenue cycle to prevent denied claims and resolve claims faster. Provided by revenue cycle experts, the tools can be used immediately. Just input your own hospital's information for successful results in denials management.

• Avoiding Authorization Denials - BONUS Denials Management resource from ACPE!
  In this 45-minute audio-PowerPoint presentation, Richard A. Roberts, MD, MSHA presents ways to avoid authorization denials when working with managed care organizations.